Terms and conditions

Welcome to Indigrey. By accessing our website and purchasing from us, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully.

1. General

  • These Terms & Conditions apply to all users of the website, including browsers, customers, and merchants.
  • By using our website, you confirm that you are at least 18 years old or accessing under parental supervision.
  • We reserve the right to update or modify these terms at any time without prior notice.

2. Products & Services

  • Indigrey offers women’s clothing and related fashion products.
  • We strive to display product colors and details as accurately as possible; however, slight variations may occur due to screen settings.
  • All products are subject to availability.

3. Pricing & Payments

  • All prices are listed in INR (₹) and are inclusive/exclusive of taxes as applicable.
  • We reserve the right to change prices at any time without prior notice.
  • Payments must be completed at checkout using available payment methods.

4. Order Acceptance

  • Once you place an order, you will receive an order confirmation.
  • We reserve the right to cancel or refuse any order due to:
    • Product unavailability
    • Pricing errors
    • Suspected fraudulent activity

5. Shipping & Delivery

  • Orders are processed and shipped as per our Shipping Policy.
  • Delivery timelines are estimates and may vary due to external factors.
  • Indigrey is not responsible for delays caused by courier partners or unforeseen circumstances.

6. Returns & Exchanges

  • Returns and exchanges are subject to our Return Policy.
  • Items must be unused, unwashed, and returned with original packaging and tags.
  • Certain items (like sale or customized products) may not be eligible for return.

7. Intellectual Property

  • All content on this website, including images, logos, designs, and text, is the property of Indigrey.
  • Unauthorized use, reproduction, or distribution is strictly prohibited.

8. User Conduct

You agree not to:

  • Use the website for any unlawful purpose
  • Violate any applicable laws or regulations
  • Interfere with the website’s functionality or security

9. Limitation of Liability

  • Indigrey shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products.
  • Our liability is limited to the amount paid for the purchased product.

10. Privacy

  • Your personal information is handled according to our Privacy Policy.
  • By using our website, you consent to the collection and use of your data as outlined.

11. Governing Law

  • These Terms & Conditions are governed by the laws of India.
  • Any disputes shall be subject to the jurisdiction of courts in Jaipur, Rajasthan.

12. Contact Information

For any questions regarding these Terms & Conditions:

Brand: Indigrey
Legal Name: Prabhasons Clothing Private Limited

📍 Address: AGARWAL HANDICRAFTS, G-696, RIICO Industrial Area, Sitapura, Jaipur, Rajasthan – 302022, India