Shipping Policy

At Indigrey, we are committed to delivering your women’s clothing safely, efficiently, and with care. Please review our shipping details below.

Processing Time

  • All orders are processed within 1–2 business days after payment confirmation.
  • Orders placed on weekends or public holidays will be processed on the next business day.

Shipping Coverage

  • We currently offer delivery across India (PAN India).

Shipping Charges

  • We offer free shipping on all orders across India.
  • No additional shipping charges will be applied at checkout.

Delivery Timelines

  • Standard Delivery: 3–7 business days

Note: Delivery timelines may vary depending on your location, courier partner availability, and external factors.

Order Tracking

  • Once your order is shipped, you will receive an SMS or email notification with:
    • Tracking number
    • Tracking link
  • This allows you to monitor your shipment in real time.

Delivery Guidelines

  • Please ensure that your shipping address and contact details are accurate and complete during checkout.
  • Incorrect or incomplete details may result in delivery delays or failed delivery attempts.

Delayed or Missing Orders

  • If your order is delayed or has not arrived within the expected timeframe, please contact us.
  • Our team will assist you promptly.

Damaged or Missing Items

If you receive a damaged item or notice missing items:

  • Notify us within 48 hours of delivery
  • Provide:
    • Your order number
    • Clear photos of the package/product

Our team will review the issue and provide an appropriate resolution.

Contact Information

For any shipping-related questions or assistance:

Brand: Indigrey
Legal Name: Prabhasons Clothing Private Limited

📍 Address: AGARWAL HANDICRAFTS, G-696, RIICO Industrial Area, Sitapura, Jaipur, Rajasthan – 302022, India