Privacy Policy

At Indigrey, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit or make a purchase from our website.

1. Information We Collect

When you use our website, we may collect the following information:

a. Personal Information

  • Name
  • Email address
  • Phone number
  • Shipping and billing address

b. Payment Information

  • Payment details are processed securely via third-party payment gateways.
  • We do not store your card or payment details.

c. Technical Information

  • IP address
  • Browser type
  • Device information
  • Cookies and usage data

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders
  • Communicate order updates and support
  • Improve our website and customer experience
  • Send promotional emails or offers (only if you opt-in)
  • Prevent fraud and ensure secure transactions

3. Sharing of Information

We do not sell or rent your personal data. However, we may share your information with:

  • Courier partners for delivery
  • Payment gateways for transaction processing
  • Service providers for website operations

All third parties are obligated to protect your information.

4. Cookies

  • We use cookies to enhance your browsing experience.
  • Cookies help us remember your preferences and analyze website traffic.
  • You can disable cookies through your browser settings if you prefer.

5. Data Security

  • We implement appropriate security measures to protect your personal information.
  • However, no online transmission is completely secure, and we cannot guarantee absolute security.

6. Your Rights

You have the right to:

  • Access or update your personal information
  • Request deletion of your data
  • Opt out of marketing communications at any time

To exercise these rights, please contact us.

7. Third-Party Links

  • Our website may contain links to third-party websites.
  • We are not responsible for the privacy practices of these external sites.

8. Changes to This Policy

  • We reserve the right to update this Privacy Policy at any time.
  • Changes will be posted on this page with an updated revision date.

9. Contact Information

If you have any questions about this Privacy Policy or how your data is handled:

Brand: Indigrey
Legal Name: Prabhasons Clothing Private Limited

📍 Address: AGARWAL HANDICRAFTS, G-696, RIICO Industrial Area, Sitapura, Jaipur, Rajasthan – 302022, India